Public sector interviews can feel more structured and formal than those in the private sector — but with the right preparation, you can approach them with confidence. Whether you’re interviewing for roles in local government, the NHS, education, housing, or other public services, understanding the process is key.
Here are five essential tips to help you succeed.
1. Understand the Competency-Based Format
Most public sector interviews use a competency-based approach, where every question is designed to assess how you’ve handled real situations.
These often follow the STAR method:
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Situation – What was happening?
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Task – What was the objective?
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Action – What did you do?
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Result – What was the outcome?
Prepare 5–6 strong examples in advance that demonstrate skills like teamwork, communication, problem-solving, and decision-making.
2. Research the Organisation Thoroughly
Public bodies expect candidates to show genuine interest. Before your interview:
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Read the organisation’s values and mission
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Look at recent projects or updates
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Understand the community or service area they support
Referring to this information shows commitment and cultural alignment.
3. Know the Job Description Inside Out
Public sector interviews often score answers against essential and desirable criteria.
Make sure you can clearly demonstrate how you meet each requirement.
Ask yourself:
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What experience proves I can do this?
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What example best matches this responsibility?
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How does this role fit with my longer-term goals?
This preparation makes your answers focused and impactful.
4. Demonstrate Professionalism and Reliability
Reliability is crucial in public services, where consistency directly impacts communities.
Showcase:
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Strong organisational habits
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Time management
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Professional conduct
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Clear communication
These qualities set you apart, especially in roles with public-facing responsibilities.
5. Ask Thoughtful Questions
At the end of the interview, you’ll usually be invited to ask questions.
Good questions show enthusiasm and long-term interest, such as:
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“What does success look like in the first three months?”
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“How does the team collaborate across departments?”
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“What opportunities are there for development or progression?”
Avoid asking about salary until later in the process unless the interviewer brings it up.
Final Thoughts
Public sector interviews may feel formal, but they are also predictable and fair — which means good preparation goes a long way.
At Fix Space Recruitment Ltd, we support candidates throughout the application and interview process, offering guidance, feedback, and access to a wide range of opportunities.
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